Privacy Policy

Introduction

Welcome to PocketTuner. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about our data practices and your privacy rights when using our application, including our public chat features, AI tuning advice, and custom setup saving functionality.

Information We Collect

PocketTuner collects the following information to provide our services:

• Chat Messages: When you use our public chat feature, we collect and store the messages you send
• Display Names: We may collect display names or usernames you choose for chat identification
• Car Setup Data: When you save custom car setups, we collect and store your tuning configurations, including suspension settings, gear ratios, aerodynamics, and other vehicle parameters
• Setup Metadata: Information about your saved setups such as car model, track name, setup name, creation date, and performance notes
• AI Interaction Data: When you use our AI tuning advice feature, we may collect your questions, the AI responses, and related tuning context to improve our service
• Usage Data: Basic information about how you interact with the app features (timestamps, frequency of use, feature usage patterns)
• Device Information: Basic device identifiers to prevent spam and abuse, and to provide personalized experiences
• User-Generated Content: Posts, images, comments, and other content you create and share within the app
• Profile Pictures: Images you upload as your profile picture or avatar
• Image Metadata: Technical information embedded in uploaded images (which we may strip for privacy)
• Content Interactions: Your likes, shares, comments, and other interactions with user-generated content

Custom Setup Saving Feature

PocketTuner allows you to save your custom car tuning setups to our database. Important information about this feature:

• Data Storage: Your custom setups are stored securely in our database and linked to your account
• Setup Privacy: Your saved setups are private by default and only visible to you unless you choose to share them
• Setup Details: We store all tuning parameters you configure, including but not limited to suspension, transmission, aerodynamics, differential, and tire settings
• Backup and Sync: Your setups are backed up to enable access across multiple devices when logged into your account
• Setup Management: You can edit, delete, or export your saved setups at any time through the app
• Performance Data: We may collect anonymous performance statistics from your setups to improve our tuning recommendations

AI Tuning Advice Feature

PocketTuner provides AI-powered tuning advice using OpenAI's technology. Here's how this feature works:

• Service Integration: We use OpenAI's API services to provide intelligent tuning recommendations and answer your sim racing questions
• Data Processing: Your tuning questions and car setup data may be sent to OpenAI's servers to generate personalized advice
• No Personal Data: We do not send personally identifiable information to OpenAI - only technical car setup data and tuning questions
• Response Storage: AI responses may be temporarily cached to improve performance and reduce API costs
• OpenAI Privacy: Data sent to OpenAI is subject to their privacy policy and data handling practices
• Optional Feature: Use of AI tuning advice is entirely optional and can be disabled in app settings

Social Features and User-Generated Content

PocketTuner now includes social features that allow users to create posts, share images, comment on content, and upload profile pictures. Here's how these features work:

• Posts and Images: Content you post (including images) is stored on our servers and may be visible to other users based on your privacy settings
• Profile Pictures: Profile images you upload are stored and displayed to other users to help identify you in the community
• Comments: Comments you make on posts are public and associated with your profile
• Image Processing: We may process uploaded images to optimize file size, remove metadata, or scan for inappropriate content
• Content Moderation: All user-generated content is subject to our community guidelines and may be reviewed by automated systems or human moderators
• Content Ownership: You retain ownership of content you create, but grant us license to display and distribute it within the app
• Content Removal: You can delete your posts and comments at any time, though cached or shared versions may persist temporarily

Public Chat Feature

PocketTuner includes a public chat feature that allows users to communicate with each other about sim racing topics. Important information about this feature:

• Public Nature: Messages sent in public chat are visible to all other users of the app
• Message Storage: Chat messages are stored on our servers to maintain chat history and enable moderation
• No Private Messaging: Currently, all chat communications are public - there are no private messages
• Moderation: We reserve the right to monitor, review, and remove inappropriate content
• User Responsibility: Do not share personal information, contact details, or sensitive data in public chat

How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain the chat functionality
• To store and manage your custom car setups
• To provide AI-powered tuning advice and recommendations
• To sync your data across multiple devices
• To improve our tuning algorithms and recommendations
• To moderate content and ensure a safe community environment
• To prevent spam, abuse, and inappropriate behavior
• To analyze usage patterns and improve app functionality
• To provide customer support and technical assistance
• To comply with legal obligations and enforce our terms of service
• To host and display your posts, comments, and profile pictures
• To enable social interactions between users (likes, comments, shares)
• To moderate user-generated content for safety and community guidelines
• To detect and prevent spam, abuse, or inappropriate content

Information Sharing

We share your information in the following limited circumstances:

• Public Chat Messages: By design, messages you send in public chat are shared with all other users of the app
• OpenAI Services: Technical car setup data and tuning questions are sent to OpenAI to provide AI tuning advice (no personal information is included)
• Anonymous Analytics: We may share anonymized setup performance data to improve our services
• Legal Requirements: When required by law or legal process
• Safety and Security: To protect the safety and security of our users
• Service Providers: With trusted service providers who help us operate the app (under strict confidentiality agreements)

We do not sell your personal information or car setup data to third parties.

Data Retention

• Chat Messages: Retained for up to 90 days, with exceptions for safety and legal purposes
• Saved Car Setups: Retained indefinitely until you delete them or close your account
• AI Interaction Data: Cached responses may be retained for up to 30 days to improve performance
• Usage Analytics: Anonymized usage data may be retained for up to 2 years for service improvement
• Account Deletion: When you delete your account, we will remove your personal information and saved setups, though some anonymized data may be retained for analytics
• User Posts and Images: Retained until you delete them or close your account, with up to 30 days for complete removal from backups
• Comments: Retained until deleted by you or the post author, or until your account is closed
• Profile Pictures: Retained until you change or remove them, or close your account

Third-Party Services

PocketTuner integrates with the following third-party services:

• OpenAI: For AI-powered tuning advice. Data sent to OpenAI is subject to their privacy policy:
  OpenAI Privacy Policy
• Cloud Storage: We use secure cloud services to store your setup data and ensure reliable access

Data Security

We implement appropriate security measures to protect your information, including chat messages and saved car setups, against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of data in transit and at rest
• Secure database storage with access controls
• Regular security audits and updates
• Limited employee access to personal data

However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal information and saved setups
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your personal information and saved setups
• Export: Request a copy of your saved setups in a portable format
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing of your personal information
• AI Opt-out: Disable AI tuning advice features at any time in app settings

To exercise these rights, please contact us at the email address provided below.

Community Guidelines and Safety

To maintain a safe and respectful environment in our public chat:

• Do not share personal information such as real names, addresses, phone numbers, or email addresses
• Keep conversations related to sim racing and appropriate for all ages
• Report inappropriate content or behavior using our in-app reporting features
• Respect other users and maintain a positive community atmosphere
• Users who violate community guidelines may be temporarily or permanently banned from chat

Age Restrictions

PocketTuner and its features (including public chat and AI advice) are intended for users aged 13 and older. Users under 13 should not use these features. Parents and guardians should supervise minors' use of the app.

Children's Privacy

Our application is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. Significant changes may be communicated through the app or via email if we have your contact information.

Contact Us

If you have any questions about this Privacy Policy, our data practices, or wish to exercise your privacy rights, please contact us at:
support@pocketuner.com